FAQ

What is your return policy?

Enjoy a hassle free process to be conducted in 30 days after having received your product. If it has been damaged in anyway shape or form, and the damages indicate that there was no purposeful intent and was done through the courier process

What payment methods do you accept?

We accept all card types as we make use of a local payment provider for ease of processing. Paypal will be available soon as well

Can I modify or cancel my order after placing it?

No, You cannot modify or change your orders once it has been placed

Do you ship internationally?

No, our focus is on the South African market, we do however source international products to sell within South Africa

How long does shipping take?

Orders are typically processed within 1-3 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days.

International Products are 10-25 days

Expedited shipping options are also available at checkout.

Do you offer free shipping?

Yes! All products are Free of any shipping charges

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.